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Posted by: Avonelle Lovhaug
Publication Date: 8/8/2007 5:00:00 PM
Esther Schindler has written an excellent piece at CIO.com on things CIOs (and others) should know about working with consultants and contractors. I particularly liked this:
Statements of work are necessary elements, particularly in project definition and negotiation. However, points out Terrence Gargiulo, president of MakingStories.net, statements of work should be treated as living, breathing, evolving documents that reflect a collaborative relationship between the consultant and client. Otherwise, he cautions, "Projects can too easily turn into an 'us versus them' dynamic in which no one wins."
This is an important point. Both the consultant and the customer need to be flexible enough to deal with changes as they occur. Otherwise, the situation can become rigid and create unnecessary friction.
There are a few other things I would have included in this article:
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Avonelle is an incredibly talented software developer. She works fast, is economical, and offers great insights into the project at hand. She is also not afraid to speak up when she has concerns about a decision or approach. We’ve utilized her talents on many of our software development projects over the years.
Carrie Rocha, Chief Operating Officer @ HousingLink
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