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Posted by: Avonelle Lovhaug
Publication Date: 3/3/2008 4:00:00 PM
Here are three things that customers wish developers understood:
1) Standardization and consistency are critical. I don't care about your fancy flashy non-standard user interface that works differently from everyone else's. It may look "awesome", but I can't afford the training time for my 100+ employees to learn to interact with something like that. I need something that is consistent with everything else, not a flashy jumble.
2) Tech-speak is not impressive. It is just confusing. You need to explain this stuff in a way that doesn't use words like "schema", "index", or "primary key". Otherwise I will just fall asleep.
3) If your code doesn't solve my business problem, it doesn't matter how elegant or fast or easy to maintain it is. Take away my pain first.
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As someone with over 20 years of software development experience and currently a small business owner, it has been a pleasure working with Avonelle. In addition to being a talented developer, Avonelle also has database expertise and system design skills. Avonelle is open minded and willing to discuss various methodologies for achieving a project goal. She is also not afraid to ask questions which is vital in a software development project. Her up-front project cost (not estimate) is very helpful in budgeting for a project.
--Dwayne Wolterstorff, Owner @ Fair
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