Business-focused custom software

Go Back

The disappearing customer

Unfortunately, the disappearing customer is not any better than the disappearing programmer during a development project. When a customer doesn’t respond to communication requests in a timely fashion, it slows the entire effort down (or in some cases, grinds it to a complete halt!)

If you have hired a programmer for a custom development effort, make arrangements for someone else to respond to questions if you will be on vacation or otherwise unavailable for more than a day or two. And use an auto-responder so that people emailing you know what to expect. Better yet: let others know what is going on ahead of time, if possible.

Otherwise, don’t be surprised when your project isn’t completed by the deadline.

  • Facebook
  • Twitter
  • Digg It!
  • StumbleUpon
  • Technorati
  • Del.icio.us
  • Reddit

Post a comment!

Formatting options
   
 
 
 
 
   

Wanna Subscribe?
Here's the RSS Feed

What the critics are saying...

Avonelle is an incredibly talented software developer. She works fast, is economical, and offers great insights into the project at hand. She is also not afraid to speak up when she has concerns about a decision or approach. We’ve utilized her talents on many of our software development projects over the years.

Carrie Rocha, Chief Operating Officer @ HousingLink